Hrishav Infotech – Comprehensive Legal Disclaimer

1. General Information & Product Accuracy Disclaimer

While we make every reasonable effort to ensure that the information provided on Hrishav Infotech is accurate and up-to-date, we provide all content, specifications, descriptions, and imagery on an "as is" and "as available" basis.

• Technical Specifications: Detailed product specifications for computer hardware, CCTV systems, mobile phones, and electrical appliances are sourced directly from the respective manufacturers. Hrishav Infotech does not guarantee the absolute completeness or accuracy of these technical details.
• Visual Representation: Product images, color previews, and packaging designs are for illustrative purposes only. Actual products may vary in terms of exact color, finish, and minor aesthetic variations due to photographic lighting or manufacturing revisions.
• Clerical Errors: We reserve the right to correct any typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, and availability without prior notice.

2. Pricing & Inventory Volatility

Prices and availability of products listed on our online platform are subject to change at any moment without prior notification.

• Pricing Errors: In the event that a product (e.g., hardware components, smartphones, or surveillance kits) is listed at an incorrect price due to a system glitch, database error, or manual entry mistake, Hrishav Infotech reserves the right to refuse or cancel any orders placed for that product—even if the order has been confirmed and payment has been processed. In such cases, a full refund will be issued immediately.
• Inventory Synchronization: Due to the simultaneous operation of our online e-commerce platform and offline physical store, real-time inventory levels may occasionally fluctuate. A product marked as "In Stock" on the website does not guarantee physical availability if the last remaining unit was sold offline moments prior to the online order placement.

3. Reseller & Non-Manufacturer Status

Hrishav Infotech operates exclusively as a Reseller and is not a manufacturer of the goods sold.

• Performance Claims: We do not independently verify, endorse, or guarantee the specific performance benchmarks, efficiency ratings, or reliability claims made by product manufacturers (e.g., CPU clock speeds, SSD read/write speeds, Monitor refresh rates, CCTV night-vision ranges, smartphone battery standby times, or electrical power consumption).
• Compliance & Standards: The responsibility for ensuring that products meet statutory safety standards, environmental compliance, and regional regulatory approvals lies solely with the original manufacturing brand.

4. Warranty & Service Limitations

Except as explicitly stated in writing, Hrishav Infotech disclaims all warranties of any kind, whether express or implied.

• No Independent Warranty: We provide no independent retailer warranty on any product sold. All products carry standard "Manufacturer Warranties" only.
• Post-Return Window Defects: Any operational defects, malfunctions, or hardware degradation identified after our standard initial return/verification window must be addressed directly with the manufacturer's authorized service center.
• Brand Refusals: Hrishav Infotech shall not be held liable or responsible for a manufacturer’s refusal to honor their warranty, delays in component replacement by the brand, or the quality of repairs performed by third-party authorized service centers.

5. Technical, Software, & Installation Disclaimer

Regarding the sale of software, PC components, mobile operating systems, and networked security hardware:

• Hardware & Software Compatibility: It is the Buyer's sole responsibility to ensure that purchased software, computer components, mobile accessories, or CCTV hardware are compatible with their existing ecosystem. Hrishav Infotech is not liable for system crashes, operating system errors ("Blue Screen of Death"), or peripheral conflicts resulting from incompatibility.
• CCTV Network & Internet Connectivity: Remote viewing, cloud alerts, and mobile app synchronization for CCTV systems heavily rely on third-party internet service providers (ISPs) and local network configurations. Hrishav Infotech is not responsible if cameras fail to stream remotely due to insufficient network bandwidth, firewall restrictions, or external server outages.
• Mobile OS & Software Updates: We are not responsible for any software bugs, performance lag, battery drain, or application crashes resulting from official Operating System (OS) updates pushed by smartphone manufacturers post-purchase.
• Malware & Digital Security: While we maintain strict digital security protocols, we do not warrant that digital keys, drivers, or software files delivered via email or downloaded from external manufacturer links are entirely free of viruses or harmful components. We strictly recommend utilizing active, updated antivirus software.

6. Installation & Physical Risks Disclaimer

• Self-Assembly & Local Technicians: Hrishav Infotech provides hardware and equipment. Unless a formal installation service is explicitly purchased directly from us, the installation, wiring, and mounting of CCTV networks, computer parts, or electrical components are performed at the customer's own risk.
• Improper Handling: We are not liable for product short-circuits, physical breakage, cable snaps, or board damage resulting from improper self-assembly, static discharge (ESD), or handling by unauthorized local technicians.
• Electrical Volatility: Electrical items, inverters, power supplies, and smartphones are sensitive to power variations. Hrishav Infotech is not liable for products that burn out, blow fuses, or experience internal component failure due to high voltage surges, lightning strikes, grid fluctuations, or the absence of appropriate surge protectors/stabilizers.

7. Limitation of Liability

To the maximum extent permitted by applicable Indian laws, Hrishav Infotech, its directors, employees, and authorized agents shall not be held liable for any:

• Direct, indirect, incidental, punitive, or consequential damages of any kind.
• Data & Privacy Losses: Total or partial loss of data from computer hard drives, solid-state drives, smartphone internal memory, or CCTV digital video recorders (DVR/NVR/Cloud Storage) due to device failure or hardware formatting.
• Security & Surveillance Failures: Any loss of property, unauthorized intrusions, theft, burglary, or personal injury occurring on a customer's premises, even if a CCTV security system purchased from us was installed on the site. The equipment serves as a monitoring aid and not an absolute prevention mechanism.
• Custom PC Bottlenecks: Thermal throttling, hardware bottlenecks, or component damage resulting from custom PC hardware configurations specifically selected and ordered by the user.

Our total financial liability to you for any verified legal claim arising out of these terms or the purchase of a product shall strictly not exceed the exact total amount paid by you for that specific product in question.

8. Online VS. Offline Discrepancies

Hrishav Infotech operates both digital e-commerce channels and physical retail storefronts.

• Price Parity: Prices offered on our website may dynamically differ from the pricing structure at our physical retail outlet due to channel-specific promotions, digital platform transaction fees, or distinct local operational overheads. We are under no legal obligation to honor online promotional pricing for offline walk-in purchases, or vice versa.
• Policy Prevalence: In the event of a verbal conflict or contradiction between information provided by an in-store sales representative and these written policies, the terms published here on Hrishav Infotech shall strictly prevail.

9. Third-Party Links & External Content

Our digital platform may contain hyperlinks to external third-party websites or brand verification tools that are not owned or monitored by Hrishav Infotech. We possess no control over, and assume zero responsibility for, the content, privacy mandates, or operational practices of any external third-party domains.

10. Force Majeure (Unforeseeable Events)

Hrishav Infotech shall not be held legally responsible or penalised for any delays, order fulfillment failures, or service delivery interruptions resulting from causes entirely beyond our reasonable control. This includes natural calamities (floods, heavy monsoons, landslides, earthquakes), regional lockdowns, pandemics, sudden government import/export restrictions, strikes, telecommunication network failures, or prolonged power grid outages.

11. Professional Advice Disclaimer

Any informational content, diagrams, setup tutorials, or troubleshooting steps provided by our customer care staff, tech blogs, or social channels regarding PC building, CCTV camera placements, or mobile configurations are meant strictly for general guidance. They do not constitute certified professional technical advice. Customers must execute independent research before making high-value electronics investments.

12. Indemnification

You explicitly agree to defend, indemnify, and hold harmless Hrishav Infotech, its parent organization, and its operational subsidiaries from and against any and all legal claims, damages, financial losses, liabilities, judicial costs, or debt recovery expenses (including attorney's fees) arising directly from your misuse of our Services or your deliberate violation of the terms highlighted in this Disclaimer.

13. Governing Law & Legal Jurisdiction

This Disclaimer, along with all associated operational agreements regarding your product procurement or service usage, shall be strictly governed by and interpreted in accordance with the Laws of India. Any formal legal actions, consumer disputes, or judicial proceedings relating directly to Hrishav Infotech must be instituted exclusively in the competent courts located in Nadia, West Bengal, India.

14. Changes to This Disclaimer

We reserve the absolute right to update, modify, or completely restructure this Disclaimer at any given time without delivering prior individual notifications. It remains your sole responsibility to check this specific page periodically to review updates. Your continued interaction with Hrishav Infotech post the deployment of changes denotes your explicit acceptance of the revised policies.